Daniels, Johann, Virginia Zweigenthal, and Gavin Reagon. “Assessing the Impact of a Waiting Time Survey on Reducing Waiting Times in Urban Primary Care Clinics in Cape Town, South Africa”. Journal of Public Health in Africa 8, no. 1 (September 21, 2017). Accessed June 16, 2019. https://publichealthinafrica.org/index.php/jphia/article/view/639.