The effect of 5S-Continuous Quality Improvement-Total Quality Management approach on staff motivation, patients’ waiting time and patient satisfaction with services at hospitals in Uganda

Submitted: 6 July 2014
Accepted: 9 March 2016
Published: 31 March 2015
Accepted: 9 March 2016
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All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article or claim that may be made by its manufacturer is not guaranteed or endorsed by the publisher.
Supporting Agencies
Japan International Cooperation AgencyTake, N., Byakika, S., Tasei, H., & Yoshikawa, T. (2015). The effect of 5S-Continuous Quality Improvement-Total Quality Management approach on staff motivation, patients’ waiting time and patient satisfaction with services at hospitals in Uganda. Journal of Public Health in Africa, 6(1). https://doi.org/10.4081/jphia.2015.486